Legal access depends on local law
Our Legal position is simple: account access and available services depend on local law. We use the details you submit to confirm your account, process wallet activity and investigate a payment status question. Phone verification comes before account access, while DANA, OVO, GoPay, QRIS, bank transfer
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and virtual account records may be matched to your account for checking. We may ask you to confirm a payment receipt when a wallet status does not match. If you use the mobile browser in Jakarta or elsewhere in Indonesia, the same policy applies to the
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account session and device data connected with it. Where local law permits, you can ask us how a policy applies to your account, request a correction, or ask for a copy of the personal data we hold.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.